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Terms & Conditions

These Terms govern your relationship with the operator of the remote gambling services made available via the website onlywin-bet.ca (the "Website"), as described and reviewed on Only Win. By accessing, registering an account on, or otherwise using the Website, you agree to be bound by these Terms.

The Website is operated by an online gambling company licensed as a sublicensee under the Curacao master gaming licence 8048/JAZ issued to Antillephone N.V. The specific corporate entity and sublicense number are indicated in the Website footer and licence validator. The Website accepts players from Canada in a so-called "grey market" environment and is not locally licensed in Ontario; this means that you do not benefit from provincial consumer protection or oversight from iGaming Ontario or the Alcohol and Gaming Commission of Ontario.

Online gambling may be restricted or prohibited in some Canadian provinces and territories. It is your responsibility to ensure that your use of the Website is lawful in the jurisdiction where you are physically located when you place bets.

Effective date: 1 January 2026

Definitions

For the purposes of these Terms, the following definitions apply:

  • Operator means the company that owns and operates the Website onlywin-bet.ca as an online gambling / casino service, under a Curacao online gambling licence (master licence 8048/JAZ issued to Antillephone N.V., with a sublicense held by the Operator), as referenced in the Website footer and licence validator.
  • Only Win or Brand means the online casino and betting service offered via onlywin-bet.ca and reviewed on Only Win.
  • Website means the domain onlywin-bet.ca and all associated pages, subdomains, mobile, API, or other access channels controlled by the Operator.
  • User or Player or you means any natural person who accesses the Website, creates an Account, places a Bet, or otherwise uses the services.
  • Account means a registered user account opened in your name on the Website, through which you can deposit, wager, and withdraw funds.
  • Services means all gambling and related services provided on the Website, including but not limited to online casino games, slots, live dealer games, betting features, bonuses, loyalty programs, and ancillary functionality such as chat.
  • Bet or Wager means any stake of real or bonus funds placed by you on the outcome of a game or event available on the Website.
  • Game means any casino, slot, table, live dealer, instant win, or other interactive gambling product offered on the Website, whether provided directly or via third-party suppliers.
  • Bonus or Promotion means any offer granting you additional funds, free spins, cashback, rewards, or other benefits subject to specific terms and wagering requirements.
  • Real Money Balance means the portion of your Account balance that consists of deposits and any winnings derived from such deposits, which are not subject to wagering requirements.
  • Bonus Balance means the portion of your Account balance attributed to Bonuses and any winnings derived from Bonuses that are still subject to wagering or other conditions.
  • KYC (Know Your Customer) means identity verification procedures, including collection of documents and information to verify your identity, age, address, payment methods, and source of funds, as required by law and the Operator's policies.
  • Payment Method means any card, e-wallet, bank account, voucher, or crypto wallet you use to deposit or withdraw funds.
  • Canada or CA refers to Canada as a whole. References to specific provinces or territories (including Ontario) are to the corresponding Canadian sub-national jurisdictions.

Account Registration

Eligibility and age requirements

  • Minimum age: You may create an Account only if you are at least 18 years old and at or above the minimum legal age for gambling in your province or territory of residence or location in Canada (which is 18 or 19 depending on the jurisdiction). Where the local minimum age is higher than 18, the higher age applies.
  • Legal capacity and legality: You must have full legal capacity to enter into binding contracts and it is your responsibility to ensure that online gambling with an offshore, Curacao-licensed operator is lawful in your jurisdiction and not prohibited by local law or by any applicable employer or institutional policy.
  • Ontario players: The Website is not licensed by iGaming Ontario. If you are physically located in Ontario, you play in a grey market environment without provincial consumer or dispute-resolution protections. You remain solely responsible for your use of the Website.

Account creation and verification

  • Registration process: To open an Account, you must provide a valid email address, choose a secure password, and supply any other information requested on the registration form (such as name, date of birth, address, and phone number). You may be required to verify your email by following a link sent to the address you provide.
  • KYC and documents: The Operator may, at any time (and in particular before processing withdrawals), require you to complete KYC checks by providing documents such as:
    • government-issued photo identification (passport, driver's licence, national ID);
    • proof of address (utility bill, bank statement, official government correspondence);
    • proof of ownership of Payment Methods (card statement, screenshot of e-wallet, bank statement);
    • evidence of source of funds or source of wealth where required by anti-money-laundering laws.
  • Verification outcomes: The Operator may suspend, restrict, or close your Account if you fail to provide requested documents, provide documents that cannot be verified, or if verification reveals that you are underage, located in a prohibited jurisdiction, or otherwise in breach of these Terms.

User obligations

  • Accuracy of information: You must provide true, accurate, current, and complete information during registration and keep it up to date. Use of aliases, false identities, or third-party details is prohibited.
  • Single account: You may open only one Account with Only Win. Multiple accounts, including accounts opened using different email addresses, devices, or identities, may be closed and any Bonuses voided. Real-money balances associated with duplicate accounts may be withheld where fraud or abuse is suspected.
  • Password and security: You are responsible for maintaining the confidentiality of your login details and for all activity carried out through your Account. You must:
    • choose a strong password and change it periodically;
    • not share your credentials with any third party or allow them to use your Account;
    • notify the Operator immediately if you suspect unauthorized access or security breaches.
  • Use of Account: Your Account is for personal, non-commercial use only. You must not use it on behalf of any other person, for collective play, or for business purposes. You may not use funds derived from crime, fraud, or other illicit activities.

Betting & Gameplay Rules

General rules for placing Bets

  • Game rules: Each Game available on the Website is governed by specific rules and payout tables supplied by the Operator or its third-party game providers. By placing a Bet, you accept the rules of the relevant Game as displayed within the Game interface or help sections.
  • Stake limits: Every Game has minimum and maximum bet limits, which may be adjusted by the Operator without prior notice to reflect risk management or regulatory considerations. You are responsible for checking limits before placing a Bet.
  • Bet acceptance: A Bet is deemed accepted when it is recorded by the Operator's servers and appears in your Game or Account history. If a Bet is not recorded due to technical failure or disconnection, it will not be considered accepted and your stake will not be deducted, or will be returned if already deducted.
  • Irreversibility: Once accepted, Bets cannot normally be cancelled or modified by you. The Operator may, at its discretion, void or adjust Bets in cases of obvious error, malfunction, or breach of these Terms.

Technical issues and game malfunctions

  • Interruption: If your connection is interrupted after a Bet is placed but before the Game is completed, the outcome will be determined by the Operator's systems based on the actual result recorded on the server. In such cases, the final and official result will be reflected in your balance when you reconnect.
  • Malfunction: In the event of a Game malfunction or software error, all affected Bets and payouts may be voided. Stakes may be refunded to your Real Money Balance, and any winnings arising directly from the malfunction may be cancelled.

Conduct in live casino and chats

  • Respectful behaviour: You must treat live dealers, support staff, and other players with respect. The following conduct is strictly prohibited:
    • insults, threats, harassment, or bullying;
    • hate speech, discrimination, or offensive language based on race, gender, religion, nationality, or other protected grounds;
    • spamming, advertising, or promoting other services or websites.
  • Prohibition of fraud and collusion: Any attempt to cheat the Website, manipulate Games, collude with other players, exploit software bugs, use automated tools (bots), or engage in arbitrage or advantage play that violates Game rules is forbidden. The Operator may void affected Bets, confiscate winnings, and close Accounts where such behaviour is identified.
  • Privacy and security: You must not share personal or financial information (yours or others') in chat, nor solicit such information from other players. You must not attempt to obtain login credentials or access other players' Accounts.

Bonus Terms

General bonus conditions

  • Specific rules prevail: Each Bonus or Promotion described on the Website (welcome offers, reload bonuses, free spins, cashback, tournaments, loyalty rewards, etc.) is subject to specific terms and conditions. In the event of conflict between those specific terms and these general Bonus Terms, the specific terms prevail.
  • Eligibility: Bonuses are intended for recreational players. The Operator may restrict or exclude Bonuses for particular Users, countries, or Payment Methods, or require manual opt-in via bonus codes, checkboxes, or account settings.
  • Activation: A Bonus is considered activated when it is credited to your Account, which may require a qualifying deposit, entry stake, or other qualifying action as described in the promotional details.

Wagering requirements and time limits

  • Wagering requirement: Unless otherwise stated, Bonuses and any winnings derived from them are subject to wagering requirements. This means you must wager a specified multiple of the Bonus amount, deposit amount, or both before you may withdraw associated funds. The applicable multiple (for example, 20x, 35x, etc.) is shown in the relevant bonus terms on the Website.
  • Contribution of games: Different Games may contribute differently towards wagering requirements or be entirely excluded. Typically, slots contribute more than table games or live dealer games. The exact contribution percentages and any excluded titles are stated in the bonus details.
  • Timeframes: Bonuses and wagering requirements must usually be completed within a set period (for example, a certain number of days from activation). If you do not meet the requirements within the stated timeframe, the Bonus and any associated winnings may be forfeited.
  • Maximum bet limits: While playing with an active Bonus, there may be a maximum allowed Bet per spin, hand, or game round. Stakes above this limit may be considered a breach of bonus rules, and the Operator may cancel the Bonus and associated winnings.

Prohibited bonus practices

  • Bonus abuse: The following activities may be considered bonus abuse and may lead to cancellation of Bonuses, confiscation of winnings, and Account closure:
    • opening multiple Accounts to claim the same offer more than once;
    • using a Bonus to play Games with minimal risk or near-certain outcomes contrary to the spirit of the promotion;
    • delaying Game rounds (for example, storing free-spin rounds and completing them with real-money bets after wagering);
    • placing large Bets with Bonus funds followed by low-risk bets to clear wagering requirements;
    • colluding with other players to exploit promotions.
  • Combination of promotions: Unless explicitly allowed, Bonuses and Promotions cannot be combined. You may have only one active Bonus at a time, and activating a new Bonus may lead to forfeiture of an existing one, including associated winnings.
  • Withdrawal while wagering: If you request a withdrawal before completing wagering requirements, the Operator may cancel your active Bonuses and any associated bonus winnings, paying out only your Real Money Balance.

Payments & Withdrawals

Deposit methods and conditions

  • Available methods: The Website may support a range of Payment Methods, which can include credit and debit cards, e-wallets, bank transfers, prepaid vouchers, and certain cryptocurrencies. Availability may depend on your country, currency, and other factors.
  • Limits and fees: Minimum and maximum deposit limits apply and are displayed in the cashier section. The Operator does not generally charge deposit fees, but your bank, card issuer, or payment provider may impose fees or currency conversion charges.
  • Third-party payments: You may deposit only from Payment Methods registered in your own name. Deposits from business accounts or third-party accounts may be reversed, and the Operator may request additional documentation to verify ownership.

Withdrawals

  • Withdrawal method: Where possible, withdrawals are processed via the same Payment Method used for deposits ("closed-loop" policy). If this is not possible, the Operator may select a reasonable alternative method.
  • KYC prior to payout: The Operator may require completion of KYC checks before processing withdrawals, regardless of the amount. Failure to provide requested documents may result in cancellation or delay of withdrawals and potential Account suspension.
  • Processing times: The Operator aims to review and process withdrawal requests within commercially reasonable timeframes (for example, within a few business days). Actual receipt of funds depends on third-party payment providers and banking networks and is outside the Operator's direct control.
  • Limits: Daily, weekly, or monthly withdrawal limits may apply and are indicated in the cashier or specific promotion terms. Large withdrawals may be paid in instalments.

Refunds, chargebacks, and balance risk

  • Deposits and bets: Deposits are generally non-refundable once used to place Bets. The Operator may, at its sole discretion, consider refunding unused deposits upon a written request, subject to security checks and deduction of any applicable costs or fees. Bets already settled based on a valid Game outcome are not refundable.
  • Bonuses: If you breach these Terms or specific bonus conditions, the Operator may remove Bonuses from your Account and cancel any associated winnings. In cases of obvious technical error or malfunction, Bonus credits and resulting winnings may be reversed.
  • Chargebacks: If you initiate a chargeback or reverse a payment, the Operator may suspend or close your Account, cancel Bets and winnings, and recover any fees or losses incurred. The Operator may use debt collection services or legal action where appropriate.
  • Segregation of funds and insolvency risk: Based on the information available as of 2026, the Operator does not publicly represent that player funds are segregated from its operational funds or protected in case of insolvency. Your Account balance should therefore be treated as unsecured credit to the Operator until withdrawn. You are advised to keep balances at a level consistent with your risk tolerance and to request withdrawals promptly.

Limitation of Liability

Operator obligations

  • Fairness and licensing: The Operator provides the Services under an online gambling licence issued in Curacao (master licence 8048/JAZ held by Antillephone N.V., with a sublicense for the Operator). Games are supplied by third-party providers using random number generators or other fairness mechanisms, subject to certification or testing as required by the licensing framework.
  • Accuracy of results: The Operator endeavours to ensure that Game outcomes are recorded and displayed correctly. In the event of discrepancy between your device display and the Operator's server records, the server records shall prevail.
  • Reasonable care: The Operator will provide the Services with reasonable skill and care but does not guarantee uninterrupted availability or error-free operation.

Exclusions and limits

  • Technical failures: The Operator is not liable for any loss or damage arising from:
    • equipment or software failures, bugs, or malfunctions;
    • internet connectivity problems, network congestion, or latency;
    • unauthorized access by third parties arising from factors beyond the Operator's reasonable control.
  • Indirect or consequential loss: To the maximum extent permitted by applicable law, the Operator is not liable for indirect, incidental, special, or consequential damages, loss of profits, loss of data, or loss of opportunity, even if foreseeable or if the Operator has been advised of the possibility of such damages.
  • Maximum compensation: Where the Operator is found liable to you in relation to a specific Bet or Game, its total liability shall not exceed the amount of the Bet or the amount actually paid into your Account in respect of that Bet, whichever is lower, unless mandatory law provides otherwise.
  • Regulatory and grey-market context: Because the Website operates under a Curacao licence and is not licensed or regulated by Canadian provincial gaming authorities (including iGaming Ontario), you do not have recourse to those authorities' complaint or compensation schemes. All claims must be pursued directly against the Operator under these Terms and applicable law.
  • Your responsibility: You are responsible for:
    • ensuring that your use of the Services is lawful in your jurisdiction;
    • maintaining control over your gambling activity and using any responsible gambling tools provided on the Website;
    • backing up data and securing your devices against unauthorized use.

Intellectual Property Rights

  • Ownership: All intellectual property rights in and to the Website and Services (including software, code, databases, design, logos, trademarks, text, graphics, audio, video, and other content) are owned by the Operator, its affiliates, or its licensors and are protected by copyright, trademark, and other applicable laws.
  • Limited licence: The Operator grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Website for personal, non-commercial entertainment purposes only, in accordance with these Terms.
  • Prohibitions: You may not, without prior written consent from the Operator:
    • copy, reproduce, distribute, publish, modify, translate, or create derivative works from the Website content or software;
    • reverse engineer, decompile, disassemble, or otherwise attempt to derive source code from the Website software except to the extent allowed by mandatory law;
    • remove or alter any copyright, trademark, or other proprietary notices.
  • Third-party content: Games and software provided by third-party suppliers remain the property of those suppliers and are licensed to the Operator. Your use of such content is subject to these Terms and any additional conditions required by the relevant supplier.

Privacy & Data Protection

  • Privacy Policy: The collection, use, storage, and disclosure of your personal data are governed by the Website's Privacy Policy, as amended from time to time. By using the Services, you acknowledge that you have read and understood the Privacy Policy and agree to the processing of your data in accordance with it.
  • Data use: The Operator may process personal data for purposes including, but not limited to, Account registration, KYC and anti-money-laundering checks, transaction processing, fraud prevention, responsible gambling measures, customer support, marketing (where permitted), and compliance with legal obligations.
  • International transfers: Your data may be processed and stored in countries outside Canada, including Curacao and other jurisdictions where the Operator or its service providers operate. Appropriate safeguards will be applied in accordance with applicable data protection laws.

Changes to Terms

  • Right to update: The Operator may amend these Terms from time to time to reflect legal, regulatory, technical, or business changes, or to introduce new Services or features.
  • Notification methods: Material changes will be communicated by one or more of the following methods:
    • posting an updated version of the Terms on the Website, indicating the new effective date;
    • displaying a banner or pop-up notification when you log in;
    • sending an email to the address associated with your Account.
  • Acceptance of changes: Continued use of the Website after the effective date of any updated Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must stop using the Services and may request closure of your Account and withdrawal of any Real Money Balance (subject to verification and these Terms).

Termination & Suspension

Termination by the Operator

  • Grounds: The Operator may suspend or terminate your Account, restrict your access to the Services, or void Bets and Bonuses, in whole or in part, if:
    • you breach these Terms, bonus-specific conditions, or any applicable law or regulation;
    • you are suspected of fraud, collusion, money laundering, financing of terrorism, or other illegal activity;
    • you provide false, misleading, or incomplete information or fail KYC checks;
    • you initiate chargebacks or otherwise dispute legitimate payments;
    • you use automated tools, bots, or attempt to manipulate Games;
    • you behave abusively towards staff or other players.
  • Consequences: In such cases, the Operator may:
    • block access to your Account and the Website;
    • withhold or confiscate Bonuses and associated winnings;
    • withhold or delay withdrawals where required for investigations or by law;
    • report suspicious activity to relevant authorities.

Termination by the User

  • Account closure: You may terminate your Account at any time by contacting customer support through the channels indicated on the Website and requesting closure. The Operator may require verification of your identity before processing the request.
  • Funds on closure: Upon legitimate closure, any remaining Real Money Balance will normally be returned to you via an appropriate Payment Method, subject to KYC checks, withdrawal limits, and any lawful rights of set-off. Unused Bonuses and bonus-derived funds that have not met wagering requirements may be forfeited.

Suspension

  • Temporary measures: The Operator may temporarily suspend your Account while investigating suspected breaches, performing compliance checks, or responding to chargebacks or regulatory requests. During suspension, you may not access the Services, deposit, withdraw, or place Bets.
  • Notification: Where reasonably possible, the Operator will notify you of suspension or termination and the underlying reasons, except where restricted by law or investigations.

Governing Law & Jurisdiction

  • Governing law: These Terms and your relationship with the Operator are governed by the laws of Curacao, without prejudice to any mandatory consumer protection provisions that may apply under the laws of your province or territory in Canada.
  • Internal complaints procedure: If you have a complaint regarding the Services, you should first contact customer support, clearly describing the issue and providing relevant evidence. The Operator will endeavour to investigate and respond within a reasonable time.
  • Escalation: If you are not satisfied with the Operator's response, you may be able to escalate the dispute to an independent dispute resolution body or to the Curacao licensing authority associated with licence 8048/JAZ (Antillephone N.V.), using the licence validator or contact details accessible via the clickable licence seal in the Website footer.
  • Courts and arbitration: Subject to any applicable dispute-resolution mechanism mentioned above and mandatory rights you may have under Canadian law, any unresolved disputes arising out of or in connection with these Terms shall be subject to the jurisdiction of the competent courts of Curacao. Nothing in this clause deprives you of any mandatory right to bring a claim before the courts of your province or territory of residence where such right cannot be contractually excluded.

Contact Information

  • Customer support: You can contact customer support using the help or support section of the Website, which may include live chat and/or an on-site contact form. Where an email address for support is provided on the Website, that address forms part of these Terms and should be used for day-to-day queries.
  • Complaints and legal correspondence: For formal complaints or legal notices, you should use the contact details specified in the Website's "Terms," "Privacy Policy," or "Contact" sections. Where a dedicated complaints or legal email address is provided, you should direct correspondence there and include your full name, registered email, and a detailed description of your issue.
  • Mailing address: The Operator's registered or mailing address and corporate registration details are indicated in the Website footer or legal pages. As of the latest update of these Terms in 2026, specific address and registration data were not provided in the external profile information; any such details published on onlywin-bet.ca form an integral part of these Terms.
  • Website: Official information regarding the Only Win Brand and the Services covered by these Terms is available exclusively through the Website at https://onlywin-bet.ca and through the licence validator linked in the Website footer.